“Feel Addis” Passengers flying Ethiopian with layover between 8 and 24 hours in Addis Ababa enjoy an end-to-end layover experience transformed in a whole new way with the launch of our digitized transit package.
This enhanced service brings convenience to passengers’ fingertips allowing them to get their hotel voucher and transit visa card with their mobile devices.
Message from Group CEO of Ethiopian Airlines.
“As an airline continuously adapting our services to the evolving needs and expectations of passengers, we always look for opportunities to enhance passengers’ end-to-end travel experience as they fly Ethiopian,” says Mr Tewolde GebreMariam, Group CEO of Ethiopian Airlines. “Our digitized layover package, Feel Addis, is unveiled with customers’ convenience in mind. Thanks to the enhanced service, we have digitized all customer touchpoints avoiding the need to contact airport agents to process hotel voucher and transit visa of passengers with a layover of 8 hours or more in Addis Ababa. The launch of Feel Addis is also part of our efforts to further boost Addis Ababa’s stature as a preferred transit hub into and out of Africa by facilitating seamless end-to-end experience for the travelling public.”
What you need to do
Enter your booking code on ‘Feel Addis’ tab option to check eligibility through Ethiopian Mobile App after you check-in. Enter your email address in the app and hit the ‘Get Voucher’ button at the bottom of your screen.
You will then get your hotel name with all services offered; the boarding time for their next flight from Addis; pick-up time from their hotel to the airport; and your visa.
Chance to explore Addis Ababa
Passengers will also have an opportunity to explore a free tour of Addis. Exploring the rich culture on a complimentary tour of the city. Full day city tour of Addis Ababa which include the National Museum, Ethnographic Museum, Merkato, Ba’ata Mariam Church, St. George Cathedral and the view of Addis Ababa from Mount Entoto.
Ethiopian Mobile App has seen continuous improvements since its launch adding new features to enhance passengers’ experience, with multiple languages such as English, French, Chinese, Italian, Spanish, Portuguese, Arabic, Amharic, Oromifa and Tigrigna. It also offers passengers over 27 payment options including Visa, Master Card, American Express, Diners Club, JCB, Union Pay and Ali Pay. Ancillary services such as prepaid seat and baggage can also be accessed with ease using the mobile app..
Enhanced service brings convenience to your fingertips allowing you to get your hotel voucher and transit visa card with your mobile device.
Download the app